About us
HygroNature is a family-owned business that was born out of a shared passion for aquatic life and carnivorous plants. With a humble beginning as a hobby, this venture has blossomed into a hub of knowledge and expertise in the world of aquariums and botanical wonders. Let's dive deeper into the story behind HygroNature.
How did it all begin?
HygroNature was founded by a husband and wife duo who shared a love for aquatic creatures and carnivorous plants. The husband's initial foray into the hobby sparked the wife's interest, leading to a joint exploration that has spanned over two decades. What started as a simple hobby has evolved into a full-fledged business dedicated to the art and science of aquatic life and botanical wonders.
What sets HygroNature apart?
With 23 years of experience under their belt, the team at HygroNature has honed their expertise in the biological cloning of plants and the intricate chemistry involved in maintaining thriving ecosystems. Their specialization in these areas sets them apart as unique blend of knowledge and hands-on experience that is unparalleled in the field.
What can you expect from HygroNature?
At HygroNature, you can expect a wealth of knowledge, a passion for aquatic life, and a deep-rooted love for carnivorous plants. Whether you are a seasoned hobbyist or a novice enthusiast, the team at HygroNature is dedicated to sharing their expertise and helping you navigate the fascinating world of aquariums and botanical wonders. From tips on plant cloning to advice on maintaining a healthy aquatic environment, HygroNature is your go-to source for all things aquatic and botanical.
So, whether you are looking to enhance your aquarium setup or delve into the world of carnivorous plants, HygroNature has you covered. Join us on this exciting journey as we continue to learn, grow, and share our passion for aquatic life and botanical beauty.
FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR RETURN POLICY?
All sales are final. We do not accept returns or exchanges for live plants or animals. There is some exception is for some of our dry goods. Contact us for details.
HOW DOES LIVE ARRIVAL GUARANTEE POLICY WORK?
We have 24 Hours Live Arrival Guarantee policy. If your order arrived dead on arrival. Simply take clear pictures of the items with issue in their original clear bag and send it to us within 24 hours of delivery. If the 24 windows has passed we will not be able to help you further.
WHAT IS YOUR SHIPPING POLICY?
We will ship your order as soon as possible. All orders usually shipped within 1-2 business days. Orders including live plants/ animals could be delayed based on our preference to avoid weekend delays / holiday delays / unsafe weather.
Shipping speed is out of our control depend on shipping carrier. You can choose your preferred shipping service that we provided at checkout.
CAN I CANCEL MY ORDER?
We can only cancel your order if it hasn’t been fulfilled. We can not guarantee that the cancellation will be possible. Please reach out to us as soon as possible, and we’ll do our best to assist you.
WHAT IF MY SHIPPING ADDRESS IS WRONG OR HAS AN ERROR?
We can only update your shipping address if the order hasn’t been fulfilled yet, and we cannot guarantee that the change will be possible. Please contact us with the updated address as soon as possible, and we’ll do our best to assist you.
WHAT IS PLANT TISSUE CULTURE?
One of the biggest advantages of tissue culture plants is that they are completely free from snails, algae, and diseases. This is because they are grown in a sterile environment, eliminating the risk of introducing any unwanted pests or pathogens into your aquarium. With tissue culture plants, you can say goodbye to the hassle of dealing with snails or battling algae outbreaks.
WHERE ARE ORDERS SHIPPED FROM?
Orders are shipped from Illinois, United States.
DO YOU SHIP OUTSIDE OF U.S.A?
Currently we only ship to 50 states and do not ship outside of United States.